Frequently Asked Questions
1. How can I track my order?
You can track your order by logging into your account and checking the status.
2. What is your return policy?
Our return policy is 30 days for full refund or exchange.
3. Is there free shipping?
Yes, we offer free shipping on orders over RS 16000.
4. What payment methods do you accept?
We accept Visa, Mastercard, American Express, and PayPal.
5. Are there any sales or discounts available?
Yes, we offer periodic sales and discounts – please check our website for the latest offers.
6. How long does delivery usually take?
Delivery usually takes 10-21 business days.
7. Do you offer international shipping?
Yes, we offer international shipping to select countries.
8. How do I use a discount code?
You can enter your discount code at checkout for an automatic discount.
9. What sizes do you carry?
We carry sizes Custom, S, M to L
10. Are all items in stock?
Most items are in stock, however, availability may vary.
11. Do you offer gift wrapping?
Yes, we offer gift wrapping for an additional fee.
12. Can I make changes to an order I have already placed?
No, once an order is placed it cannot be changed.
13. Do you offer gift cards?
Yes, we offer gift cards in denominations of Rs 5000, Rs 10,000, and RS 20,000
14. Are your products ethically sourced?
Yes, we source our products ethically and ensure fair conditions for workers.